Parking, deliveries, and work orders for commercial buildings
AutoBay helps commercial building teams assign parking slots, route deliveries, and follow service work without chasing email across sites. Results from the delivery: 70% better operational efficiency, 65% faster service request resolution, and 50% less administrative work.
70%
Improvement in operational efficiency
65%
Faster service request resolution
50%
Reduction in administrative work
3x
Faster multi-site facilities management
The problem
Building operators juggle parking slots, deliveries, drop-offs, and service jobs across sites. When those jobs live in inboxes and side sheets, teams lose sight of what is booked, outstanding, or already done.
A portal that only stores tickets does not help if parking, orders, and maintenance still run on different lists. Large retail and enterprise users need the same workflow at every site.
- Parking allocations and site logistics were hard to see across buildings and tenants
- Deliveries and dropshipping requests did not share one order path
- Engineer and helpdesk activity was not visible in the same place as the request
- No shared dashboard for requests, schedules, and allocations
- Roles and tenants were not set up for multi-site operations
- Completed versus outstanding work was hard to report in real time
What we changed
We built AutoBay as a multi-tenant SaaS for commercial building logistics. Teams allocate parking, route orders, and track service activity from one dashboard, with roles that fit enterprise sites.
- Commercial parking slot management across sites
- Logistics order management, drop-off coordination, and dropshipping workflows
- Helpdesk-style requests, work orders, and engineer activity tracking
- Completed and outstanding activity reporting for facilities teams
People still assign slots, approve unusual deliveries, and close work orders. The product shows status. A named role still owns the change.
What changed in the numbers
70%
Improvement in operational efficiency
65%
Faster service request resolution
50%
Reduction in administrative work
3x
Faster multi-site facilities management
Operational efficiency improved by 70%. Service requests resolve 65% faster, with 50% less administrative work across sites.
AutoBay
What this means for you
- Parking software only helps if deliveries and service jobs use the same record
- Multi-site facilities work needs roles and tenants before a pretty map
- Helpdesk and engineer status belong next to the request, not in a second login
- Retail dropshipping at a building still needs a live allocation, not a spreadsheet
Questions people ask
Parking slot allocation, drop-off and delivery coordination, and helpdesk-style work orders. Building and retail teams see requests, schedules, and outstanding activity in one place.
It is built for the same daily job: online requests, engineer activity, and completed versus outstanding work. It is a logistics and parking SaaS, not a generic ticket inbox.
A named role still assigns unusual slots, approves non-standard deliveries, and closes work orders. The product records status. People own the change.
Ready for a similar result?
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Talk through a similar workflowHow it works
What we chose to automate
Once parking, orders, and work orders share one record, later helpers can suggest a slot, flag a late drop-off, or queue a reactive job. The first job is the live workflow, not a chatbot on the side.
- Keep parking, logistics, and service requests on one timeline
- Give engineers and helpdesk the same status the building manager sees
- Leave room for routing rules once the record is trusted
How the pieces fit together
Parking, order routing, and service requests share an enterprise dashboard. Tenant and role rules keep building and retail teams on the same product without mixing their data.
- Multi-site facilities operations dashboard
- Configurable tenant and enterprise roles
- Order routing for retail dropshipping and building-level fulfillment
- Real-time operational status for planned and reactive work
When a person still takes over
People still assign slots, approve unusual deliveries, and close work orders. The product shows status. A named role still owns the change.
- Role-based access for building, retail, and service teams
- Helpdesk handover when a request is not a standard allocation
- Activity history so outstanding work is not guessed from email
What it connects to
- Helpdesk-style request workflows
- Work order and asset maintenance context
- Retail enterprise order routing
- Multi-site facilities dashboards
Parking, deliveries, and work orders still live in email?
If building teams cannot see what is booked or outstanding across sites, we can look at putting parking, drop-offs, and service requests in one workflow, the way we did on AutoBay.
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