HR software employees actually open
IbisHR is the HR system people already open for records, leave, and letters. Help sits on those records, with a named person on anything that can change pay, policy, or privacy.
60%
Less HR admin work
95%
Employee self-service adoption in 3 months
35%+
Public HR cost reduction claim

The problem
HR teams spent the day on tickets employees could have finished themselves: leave, letters, and status questions. Employees did not have a trusted place to ask, so they emailed a person.
Scattered tools could not keep up as more organisations joined. Automation that skipped who is allowed to change a record was not an option.
- Records, onboarding, benefits, leave, and reviews lived in separate manual steps
- Routine questions still needed an HR person, even when the answer was already in the file
- Sensitive records needed clear permissions, login protection, and a log of who changed what
- No single HR system for records, requests, and self-service
- Repeatable approvals still moved by email
- Any helper still had to respect who can see or change a file
What we changed
We built IbisHR so letters, leave, and policy answers sit on the records HR already used. Admin work dropped. Employees stopped waiting on a ticket for everyday requests.
- Core HR, onboarding, applicants, benefits, leave, and time
- Performance reviews, scorecards, and HR reports
- Employee self-service, with a person reviewing helper-drafted actions
- Permissions, extra login protection, change logs, and encrypted hosting
Every automated or helper-drafted HR action still respects who is allowed to change a record, and leaves a log a person can review.


What changed in the numbers
60%
Less HR admin work
95%
Employee self-service adoption in 3 months
35%+
Public HR cost reduction claim

Quinten Questel
CEO, IbisHR
HR administrative workload has decreased by 60%. Employee self-service adoption has reached 95% within 3 months of launch.
What this means for you
- Build the change log into HR software from day one. Do not bolt it on later
- Self-service adoption is the early sign. Admin work drops after people trust the screen
- Leave and policy rules differ by organisation. The workflow has to be configurable
Questions people ask
HR teams spent the day on tickets employees could have finished themselves: leave, letters, and status questions. Employees did not have a trusted place to ask, so they emailed a person.
IbisHR saw 60% less hr admin work, 95% employee self-service adoption in 3 months, 35%+ public hr cost reduction claim.
Every automated or helper-drafted HR action still respects who is allowed to change a record, and leaves a log a person can review.
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What we chose to automate
Leave letters, policy answers, and status updates are high volume. A helper can draft and route them on records HR already trusts, with a person reviewing anything sensitive.
- Send routine notices, approvals, and status updates without a new login
- Help HR staff draft answers using only the records they are allowed to see
- Let employees request leave, update details, and check status themselves
When a person still takes over
Every automated or helper-drafted HR action still respects who is allowed to change a record, and leaves a log a person can review.
- A person reviews high-impact HR actions, even when the helper is confident
- Permissions are checked before any suggested change is saved
- Change logs stay in place for audits
What it connects to
- Company login (SSO) and extra login protection
- HR notice and approval channels
- Encrypted hosting
Employees still email HR for leave and letters?
If your official HR tool loses to inbox, we can look at putting help on the records people already trust, the way we did on IbisHR.
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