Coaching assessments organisations actually finish
Blind Spots Global needed one place to send assessments, manage subscriptions, and share coaching notes. Coaches and organisations use the same records, not a side inbox.
45%
Improved employee retention
70%
Increase in team engagement
85%
Self-awareness assessment completion
The problem
Assessment delivery was fragmented across manual client access, inconsistent usage tracking, and limited support for speakers, conferences, and group subscriptions.
Legacy workflows could not scale subscription speakers, conferences, and coaching organizations with controlled assessment access and reporting.
- No unified platform for assessment creation, delivery, and subscription management
- Coaches needed usage limits and group entitlements for client organizations
- Generic assessment guidance failed to support tailored coaching debriefs
- Manual client onboarding and report delivery
- No usage tracking or enforcement for subscription tiers
- Limited role-aware interpretation for coaching and training contexts
What we changed
We built an assessment management platform supporting the full Blind Spot Assessment lifecycle:
- Assessment creation, delivery, and client access management
- Usage tracking, usage limits, and group subscription workflows
- Summary, comprehensive, and specialized reports for leadership and team building
- Speaker, conference, coach, and trainer subscription paths
- Role-aware AI context for tailored coaching and training insights
Coaching and leadership assessments require practitioner judgment: AI assists interpretation while certified practitioners own debriefs and client recommendations.
What changed in the numbers
45%
Improved employee retention
70%
Increase in team engagement
85%
Self-awareness assessment completion
Kevin McCarthy
CEO & Founder, Blindspot
Employee retention has improved by 45% since implementation. Self-awareness assessments have increased team engagement by 70%.
What this means for you
- Assessment SaaS needs subscription metering before AI features: entitlements define safe automation boundaries
- Short assessments (<3 minutes) drive adoption; platform delivery drives retention metrics
- Role-aware AI beats generic chatbots for coaching and leadership development contexts
Questions people ask
Assessment delivery was fragmented across manual client access, inconsistent usage tracking, and limited support for speakers, conferences, and group subscriptions.
Blind Spots Global saw 45% improved employee retention, 70% increase in team engagement, 85% self-awareness assessment completion.
Coaching and leadership assessments require practitioner judgment: AI assists interpretation while certified practitioners own debriefs and client recommendations.
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What we chose to automate
Assessment platforms benefit from governed AI assistance: role-aware interpretation of responses for coaching debriefs, with human practitioners reviewing high-impact guidance.
- Role-intelligence context for tailored coaching insights vs. canned responses
- Summary and comprehensive report generation with practitioner review
- Workflow automation for assessment delivery and subscription entitlements
When a person still takes over
Coaching and leadership assessments require practitioner judgment: AI assists interpretation while certified practitioners own debriefs and client recommendations.
- Practitioner-reviewed reports before client delivery where required
- Role and context boundaries for AI-generated coaching insights
- Usage limits and entitlements enforced at subscription level
What it connects to
- Subscription billing context
- Report generation
- Client and group management APIs
Assessments still stall in inboxes and side files?
If coaches skip the official tool, we can look at putting assessments in the job they already do, the way we did on Blindspot.
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